FAQ - Frequently Asked Questions
1. Do I have to register?
Yes. All persons coming to the convention must register.
2. Does my convention registration include my lodging?
No. You must register with the hotel by phone or e-mail. See Hotel Information (www.jacksonville.hyatt.com) for rates and hotel details. Please use the Convention rate code
jaxrjaafs2009
when arranging your lodging with the hotel. .
3 . Can I add a banquet, merchandise, or activity if I have already registered?
Yes, but not within 30 days prior to the convention. If you have previously registered on line, you can add to your order by indicating the registration number you received upon the completion of your initial registration. If you did not initially register on line, you can still purchase items on line. If you registered using the printed form and do not want to add items on line, print off the form to add events, merchandise and activities, and complete the personal data so your name will match your previous registration. Indicate on the flyer that you are already registered and you wish to add the items marked. Include a check, money order, or credit card information.
4. If I just want to come to the dance or play in the golf tournament, do I have to pay full registration?
Yes. All persons coming to the convention must register.
5. Can I order all merchandise during the weekend?
We will have some of all items in the beginning. We will process advance orders first. To make sure we have your item in your size, order early!
6. I mailed my check and flyer. What's next?
We will have your registration package waiting on you with your order when you arrive. If we haven't sold out of other items, ie banquet, ice cream social, you are welcome to add these when you arrive. We will process advance orders first.
7. Where can I get a schedule of the events?
A schedule will be posted on this site as of July 1, 2009. Also, registration will open on Wednesday afternoon around 5:00 PM. A schedule of events will be available when you register or pick up your registration package. The hours of the Registration Desk will be somewhat flexible, opening between 8:00 - 10:00 AM each day and will stay open until late into the evening.
8. Is there a deadline on my hotel reservation?
Reservations must be received by the Jacksonville Hyatt Riverfront by July 9, 2009.
9. How do I cancel my hotel reservation?
You must contact the Jacksonville Hyatt Riverfront , 225 East Coastline Drive ,
Jacksonville , Florida , USA 32202
Tel: +1 904 588 1234 Fax: +1 904 634 4554 The cancellation policies are strictly those of the Jacksonville Hyatt..
10. Can I cancel my convention reservation?
Full refunds will be made upon cancellation of the Convention by the 53rd Florida State Convention Committee. Full refunds will be granted to individuals if requested before May 1, 2009, with no refunds granted after May 1, 2009. Please allow 4 to 6 weeks for processing refunds. MasterCard and Visa refunds are credited to your account in a few short days.
11. If I register by mail, where do I send my form?
Make your check or money order payable to the 53rd Florida State Convention.
Mail to :
53rd Florida State Convention
P.O. Box 440565
Jacksonville, FL 32222-4405
Download FAQ in pdf format
